BikeBiz Bicycle and cycling retail news
In the lead up to Local Bike Shop Day 2025, Cloud POS provider Citrus-Lime explored what ‘supporting the heart of UK cycling’ looks like for the business and the shops it works with.
The feature, which includes comments from James Steel, head of business development at Citrus-Lime, is shared here in full.
As cycling communities across the UK gear up to celebrate Local Bike Shop Day on the 3rd of May, the industry will be campaigning for independent retailers that provide expert advice and guidance, high-quality service and a deep love of cycling.
Behind the scenes, Citrus-Lime is supporting the shops that support the riders by giving cycle retailers the tools they need to succeed in a fast-moving, competitive market.
Although local bike shops are filled with passionate people who live and breathe cycling, keeping up with modern retail demands isn’t easy. Stock management, online sales, workshop bookings and customer expectations can be a lot to handle without the right systems. Unfortunately, too many good shops struggle because they don’t have the tools to match their ambitions.
Cloud POS, Citrus-Lime’s flagship product, empowers bike shops to be more efficient with tools that free up resources so retailers spend less time on admin and more time with customers.
“We don’t just provide software,” says James Steel, head of business development at Citrus-Lime. “We partner with cycle retailers to help them streamline operations, increase visibility and stay competitive, both online and on the High Street.”
An End-to-End Retail Solution, Cloud POS supports hundreds of cycle retailers across the UK, from urban stores to rural independents. Comprising Point of Sale, stock management and integrated e-commerce, Cloud POS helps bike shops sell more effectively. It allows retailers to manage stock accurately with real-time visibility and easily handle workshop bookings to deliver better customer service faster.
“Independent bike shops offer something that can’t be replicated online: genuine expertise, trust and face-to-face service,” continues Steel. “Our mission is to give them the tools they need to operate at their best so they can continue doing what they love: connecting people to the joy of riding.
“Local Bike Shop Day isn’t just about celebrating great service, it’s about recognising the role independent bike dealers play in building stronger, healthier and more connected communities. We’re proud to play a small part in them doing exactly that.”
