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Norco has issued a ‘stop ride’ notice for its recently launched MY25 Sight VLT CX, with the brand emphasising that they are taking an intentionally cautious approach.
The stop notice reads:
“At Norco, rider safety is always our top priority. That’s why we’re reaching out today with an important update. We’ve identified a potential issue with select MY25 Sight VLT CX bikes — the rearmost rear brake insert may come loose, which could impact your safety while riding. Out of an abundance of caution, we’re asking all riders of these bikes to stop riding immediately while we investigate and gather more data.”
What’s Affected?
The following MY25 Sight VLT CX models are included in this notice:
C1 150 / Green • SZ2: MY25 SIGHT VLT CX C1 • SZ3: MY25 SIGHT VLT CX C1 • SZ4: MY25 SIGHT VLT CX C1 • SZ5: MY25 SIGHT VLT CX C1
C2 150 / Purple • SZ2: MY25 SIGHT VLT CX C2 • SZ3: MY25 SIGHT VLT CX C2 • SZ4: MY25 SIGHT VLT CX C2 • SZ5: MY25 SIGHT VLT CX C2
C3 150 / White • SZ2: MY25 SIGHT VLT CX C3 • SZ3: MY25 SIGHT VLT CX C3 • SZ4: MY25 SIGHT VLT CX C3 • SZ5: MY25 SIGHT VLT CX C3
What Happens Next?
Norco are currently working with its engineering and technical teams to better understand the root cause and determine a resolution.
The brand will keep owners updated as soon as they have more information.
Have Questions?
Owners are pointed to their local Norco retailer as the best point of contact, with retailers able to keep owners informed throughout this process.
Owners can also reach out to the Norco team directly at warranty@norco.com or 1-800-663-8916.
The announcement concluded: “We know this is an inconvenience, and we appreciate your patience and understanding. This request comes from our commitment to performance, safety, and the trust you place in every ride.”
