BikeBiz Bicycle and cycling retail news
The BikeBiz jobs board helped fill more than 680 positions in 2024, and listings are still on the rise. Here’s our latest top five…
Bike Mechanic & Sales Assistant
Cycleshack is a leading independent bike shop, providing expert sales, servicing, and repairs to cyclists of all levels. With stores in Lewes, Eastbourne, and Hastings, we pride ourselves on excellent customer service, quality products, and a passion for all things cycling.
We are looking for a skilled and enthusiastic Bike Mechanic & Sales Assistant to join our Lewes team on a 6-month fixed-term contract, with the possibility of an extension or additional hours. This is a dual role requiring both mechanical expertise and strong customer service skills. While primarily based in Lewes, you may occasionally be required to work at our Eastbourne or Hastings stores.
Key responsibilities for the bike mechanic include carrying out bike servicing, diagnostics, and repairs to a high standard. Assemble and prepare new bikes for sale. Advise customers on maintenance and repair options. Ensure the workshop is well-stocked, clean, and organised.
Sales & customer service duties include assist customers in choosing the right bike, accessories, and equipment. Process sales transactions and handle customer queries. Provide expert advice on bike fitting and general cycling needs. Maintain a well-presented and stocked retail space.
We are currently recruiting for an Experienced sales person (full-time or part-time) to join our bike shop. This is a very unique opportunity as Mud Dock typically runs a very low staff turnover, as we like to stick around. As well as helping our Store Manager keeping your team engaged and motivated, you will need to embrace a real passion and understanding of cycling along with trends and new tech. You maintain the efficient and effective operational day-to-day running of the store as well as leading your sales team from the front.
Our expectations are that the ideal candidate with have the following attributes. Possess a proven record of sales and team leading. Be in charge of all shop floor operations and emails. Be confident in selling our key brands (Brompton, Cannondale, Trek, Basso and Tern). Have a good understanding of current P&A as well as great mechanical skills (Cytech 1 or equivalent experience preferable). Take full accountability for key holding, housekeeping, and deliveries. Champion our products by delivering an excellent experience, be a role model and brand ambassador, energising your team to drive sales to meet and exceed store KPI’s. Manage warranty requests.
Clapham Cycle is a cycle shop, born from a cycling club with an active enthusiast community. We are looking for a Workshop Mechanic who is keen to develop to join our friendly, ambitious, and talented team.
This is an opportunity be part of an exciting project, our shop opened 4 years ago has gone from strength to strength. We are planning for an exciting and prosperous year in 2025 and are looking to expand our team with passionate, hungry people.
The ideal candidate is someone who has ambition and is keen to develop their skills and share knowledge and has a love for cycling. Key responsibilities for this role include repairing and maintenance of customers bikes. Sales of new bikes and accessories. Leading our existing team of mechanics.
Store Manager & Assistant Store Manager
We are looking for experienced Store Managers and Assistant Store Managers to join our team at Balfe’s Bikes, a well-established bike store in London & the South East. If you have a strong retail background and a passion for cycling, we would love to hear from you.
As a Store Manager or Assistant Store Manager, you will be responsible for overseeing day-to-day store operations, managing and supporting the team, and ensuring the store provides excellent customer service. You’ll work to meet sales targets, maintain stock levels, and ensure that the store is a welcoming space for all customers.
Key responsibilities for this role include leading and managing a team to meet sales goals and deliver excellent customer service. Oversee store operations including stock management, visual merchandising, and maintaining store standards. Ensure smooth day-to-day operations, addressing any issues that arise. Provide training and support for the team, ensuring staff are motivated and knowledgeable. Maintain high standards of store presentation and cleanliness.
Experienced Bicycle Technician
The Bicycle Chain is a family run business with stores in Yeovil, Taunton, Bridgwater, Weston-Super-Mare, Bristol and Hereford. We see ourselves as one big family. We’re passionate about providing the best possible experience for our customers as well as our staff and our suppliers too, everyone’s input is highly valued.
As a company we are committed to change and are constantly looking for ways to further improve the services we offer. We listen to our staff… think you have spotted something we should be doing or could be doing better? then we want to know. We value your opinion…we are looking for people who can see the bigger picture, work well as part of a team, see a problem and want to find a solution.
We pride ourselves on going the extra mile… you won’t see the owners of many companies giving their personal mobile number to their customers, but we do. It’s in the bike pack we provide with every new bike sale.
The ideal candidate will have experience working as a bicycle mechanic, servicing and repairing bikes in a busy workshop. That includes serving customers, servicing bikes, carrying out warranty work, building bikes, talking to customers to ascertain their needs and booking in service jobs. Or have significant mechanical knowledge gained through work carried out on personal bikes to a high standard.
