The BikeBiz jobs board helped fill more than 680 positions in 2024, and listings are still on the rise. Here’s our latest top five…

Experienced Bicycle Mechanic

Port Velo Works is a new and exciting bike service centre located in Portishead, designed to serve our thriving local cycling community. As a start-up, we’re filling an important gap—providing comprehensive, expert-led bicycle servicing and repairs. Our ambition is to quickly become the region’s premier bike hub, known for exceptional quality, expertise, and customer care.

We’re looking for an experienced and Cytech-qualified Bike Mechanic to join us in shaping the success of Port Velo Works. You’ll be at the heart of our service centre, independently managing all aspects of bike maintenance, repairs, and customer interactions, ensuring a seamless and outstanding customer journey from start to finish.

Key Responsibilities for this role include performing comprehensive servicing, diagnostics, and repairs on a variety of bicycles (road, gravel, MTB). Independently manage the workshop and customer workflow. Provide exceptional customer service, including advising customers on repairs, upgrades, and maintenance. Mentor and train junior staff, ensuring high standards and continuous improvement. Maintain workshop organisation, stock management, and uphold high standards of cleanliness and safety.

Brand Ambassador Community Manager 

Muc-Off was established in 1994, and since then we have experienced strong global growth in the bicycle and motorcycle markets. Today, we are global leaders in our field and have a disruptive and distinctive approach to life.  Partnered with some of the world’s best teams and athletes across a range of cycling disciplines, Muc-Off has become the reference point in the care and maintenance category with exciting and ambitious plans for the future.

As Muc-Off continues to grow at a fast pace, we need a rockstar behind Muc-Off’s Brand Ambassador program.  The Brand Ambassador Community Manager role reports into the Communications Director at our Head Office in Poole, Dorset, where you will have the opportunity to wield the influence of key bicycle and powersports personalities from across the globe to massively boost our brands awareness and engagement.

We are looking for a highly motivated individual with a love cycling and/or powersports to lead a world-class ambassador marketing programme in a way does not just reach but blows past our ambitious targets. Dive into our dynamic team and play a pivotal role in shaping our thrilling brand story.  Muc-Off is a team sport and welcomes players, not spectators so if you like rolling your sleeves up, come on down.  Bring ideas but also examples of how you have made a real impact through your creative approaches to building relationships and creating content that delivers strong ROI.

Sales Assistant

Whether it be for the weekday commute or weekend pursuits, our customers have very different preferences. What they all have in common is a genuine excitement when they’re presented with their cycling products & you are looked upon not just as a representative of The Electric Bike Shop, but a cycling know-it-all.

As a Sales Assistant, you are the face of our brand, and a key part of our business success.  We want you to share our passion for cycling and help every customer to have everything they need to ‘enjoy the ride’.  You will achieve this through amazing customer service. You’ll be very approachable and be able to demonstrate strong communication skills with the ability to commute with customers who have varying levels of cycling experience.

You will be assisting your team in serving customers in the store and over the phone, carrying out technical handovers, managing deliveries and carrying out sales administration. You’ll solution focused, flexible and able to work on your own initiative – a can-do attitude is an absolute must.

Customer Service Advisor – Dealer Support

You will contribute to the growth of the RideWrap brand by supporting our Tech Rep team and RideWrap Dealer network globally, and provide customer service support for our shop in Cobham. You will also take ownership of all dealer support, kit list maintenance, general administrative responsibilities for the Tech Rep team, and other duties as assigned. As an expert on all things RideWrap, you’ll build strong relationships with our shops, brands, and RideWrap teams.

RideWrap is a rider-owned and operated business. Since the beginning, our objective has been simple: help riders get the most out of their time riding bikes. RideWrap’s proprietary systems are born from combining a background in precision engineering with a love for riding bikes. We produce industry-leading frame protection components for all bikes and riders.

To be ideal for this role, we are looking for someone who is stoked about biking and getting involved in the bike industry. Love building relationships, and supporting our dealer network. Able to communicate effectively and analyze dealers/customers needs. Are self-directed and take pride in your work. High attention to details and highly organised administratively. Prior experience in account management/customer services.

Suspension and OEM Lab Technician

FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers (“OEMs”), while others are distributed to consumers through a global dealer and distribution network. Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq.

Not only do we provide competitive wages, you will also have access to great benefits and employee discounts. But more importantly, it’s a fun environment where we truly enjoy working as a team and bringing great products to our customers! If this sounds like something you would love to do, and a place you want to be a part of, get in touch with us by submitting your application. We look forward to hearing from you!

The Suspension and OEM Lab Technician is responsible for servicing FOX bicycle suspension products and supporting OEM customer sample requests. This role combines technical hands-on repair work with customer-oriented service delivery. The incumbent ensures product servicing and rework is completed within 48 hours of receipt, maintains high-quality standards, and communicates effectively with internal teams and customers.

The BikeBiz jobs board helped fill more than 680 positions in 2024, and listings are still on the rise. Here’s our latest top five…

Mechanic/Wheelbuilder

We are currently looking to recruit an experienced Cycle Mechanic/Wheelbuilder. Whilst wheelbuilding ability would be desirable, we would also be pleased to consider a Mechanic who would like to gain these skills.

Responsibilities of the position include the assembly of custom-built bicycles and wheels. Identifying faults, damage and wear. Liaison with customers on bicycle and wheelset specifications. Advising customers on repairs, and carrying out repairs, maintenance and general servicing. Preparation of cost estimates for the above. Retail shop service.

The position is full time (40hr/wk) to include some Saturdays, although a job-share arrangement may be considered. We offer an attractive salary package commensurate with experience, the potential for overtime, 28 days pa paid holiday, a Company Pension Scheme and a generous staff discount programme.

Experienced Bicycle Mechanic

As an experienced Bicycle Mechanic, you’ll play a key role in delivering high-quality bicycle assembly, repairs, and fleet maintenance across our workshop. You’ll work on a wide range of bicycles— from kids bikes to Cargos!

This is a hands-on, varied role ideal for someone who values quality workmanship, is confident diagnosing and fixing mechanical issues, and enjoys working in a purpose-driven, inclusive team.

Key responsibilities for this role include carrying out safety checks, and repairs on a wide range of bikes to a high standard. Build new bikes for our “Try Before You Bike” customers. Diagnose faults and repair mechanical systems including gears, brakes (cable and hydraulic), drivetrains, wheels, and bearings. Maintain and repair bikes from our hire fleet.Occasional support at mobile events, bike markets. Maintain a clean, safe, and well-organised workspace, and follow all workshop procedures.

We are looking for someone who is cytech Level 2 (minimum) or equivalent recognised qualification. 2+ years’ professional experience as a bicycle mechanic (retail or workshop-based). Confident working with a variety of bikes, including standard and electric bikes. Strong attention to detail and high mechanical standards. Comfortable working independently and as part of a diverse team. Passion for cycling, sustainability, and making bikes accessible to all.

Product Category Manager – Cycle Hard Parts

Over the last 10 years Oxford Products has grown its presence massively in the Cycle Industry, both
domestically and overseas, with a significant product portfolio across all product categories. More recently, the OXFORD range has seen a significant brand update with a rejuvenated proposition in its core categories, along with many innovative in-house product developments.

Based within our Design & Research Centre in Witney, you will be involved in all aspects of the products management cycle, from product development, project management, range planning, supplier liaison and cost price negotiation, whilst striving to maintain the integrity of the brand and achieve the company’s objectives.

The ideal candidate will have a keen interest in cycling with an understanding of the various disciplines and trends within the cycling sector.

They need to be very well organised and able to work on their own initiative, with keen attention to detail. Strong communication skills are essential to negotiate with external and internal stakeholders.

Experience in a product facing or buying role within the cycle industry is preferential but not essential. You will need to be proficient in MS Office, particularly Excel.

Customer Services

We are looking to recruit an enthusiastic person to join our Customer Services Team at our shop/warehouse in Harrogate. The successful applicant will have a knowledge of road/touring bicycles and related componentry; and be able to discuss this with our customers across the globe, whether they’re looking for a bike, a wheel or a chainring bolt!

Responsibilities of the position include the processing of online orders. Shop counter sales and service. Drafting of specifications with customers for our custom-built cycles. Managing general enquiries via phone & email. Retail shop-front housekeeping.

The position is full time (40hr/wk) to include some Saturdays, although a job-share arrangement may be considered. We offer an attractive salary package commensurate with experience, the potential for overtime, 28 days pa paid holiday, a Company Pension Scheme and a generous staff discount programme.

The BikeBiz jobs board helped fill more than 680 positions in 2024, and listings are still on the rise. Here’s our latest top five…

Birmingham Workshop Lead

Founded in 2013, The Bike Project is an award-winning charity who provide an innovative solution to one of the most pressing problems facing refugees in the UK: the cost of transport and the impact that lack of mobility has on the daily lives of refugees and people seeking asylum

Our mission is simple – to match up refugees and people seeking asylum without the means or money to travel around the city, with the thousands of abandoned or unwanted bikes in and around London and Birmingham. To date, we have provided over 14,000 bikes to refugees and asylum seekers

We also run a programme called Pedal Power where we teach refugee women to cycle from scratch and Bike Buddies where we match volunteers with refugees to go on rides together. To fund our work, we sell some of the bikes that are donated to us through our online shop and this revenue complements our income from traditional fundraising.

Are you passionate about cycles and technical repair work? Are you passionate about helping people and providing a service for people in need? The Bike Project are looking for a Workshop Lead to service and repair cycles and lead a technical team ensuring the highest standards of quality are kept.

Bike Mechanic

An exciting, rare opportunity has arisen for a skilled mechanic to join our amazing team, working in a dual capacity, not only on our high-quality Trek hire fleet but also working with our specialist workshop team, on customer bikes. This work will range from simple repairs to highly specialised work. You will gain extensive experience and knowledge working with both, our fleet and our highly renowned team.

The successful candidate will be a fun, engaging individual who is organised, experienced and great with people. The candidate must be qualified to a minimum Cytech Level 2, with previous experience role within a workshop environment. An eye for detail, an ability to analyse, report on and react to any issues, as well as an ability to bring structure and efficiency to the team are all desirable qualities in the ideal candidate.

BikePark Wales is a busy and unique environment, with a focus on providing an exceptional customer experience for beginners through to seasoned mountain bikers, so an excellent level of knowledge in the field is required from all applicants. Both the hire department and workshop are fast-paced environments, it is crucial to always maintain leading levels of service and experience.

For a driven and passionate candidate, this role offers a genuine opportunity to help grow our unique workshop department; rewarded by an exciting adventure and gaining invaluable experience within the UK’s number one Bike Park.

European Sales Manager

At Weldtite, we create the world’s leading bike maintenance products; engineered to perform better, last longer and deliver unmatched value. From Alpine climbs to city commutes and grand tours, our products are trusted by cyclists across the globe. With over 85 years of expertise and more than 15 million products made annually in the UK, we deliver high-performance lubes, cleaners, tools, sealants and more. Designed to reduce waste, extend performance, and support a more sustainable ride, Weldtite has every journey covered.

As our European Sales Manager, you will play a pivotal role in leading growth of our brand and business across Europe. This is a strategically important, but hands-on position, combining sales, account management, new business development and e-commerce support. You’ll manage existing and grow new relationships across Europe while driving sales and partnerships in key regions, with the support of the team in the office.

Bicycle Mechanic

We’re looking for a new addition to our passionate and dedicated team here at The Cycle Hub!

Passion for bikes and cycling (whether road, MTB or any other discipline) is a must! As a family run, “by riders, for riders” local bike shop, our priority is supporting our local cycling community with top notch service, expert sales advice, and a passion for all things two-wheels!

Core duties will include assessing, repairing and servicing all types of bikes, both electric and non electric with a keen eye for detail. We strive to ensure every bike serviced by us leaves the shop as good as, if not better than new; quality work is key!

Time management and excellent personal organisation are a must in order to effectively manage job load and keep track of labour timings. The ideal candidate should have great communication skills both in person and over the phone for when calling customers with servicing estimates and answering workshop related queries.

There is scope for this role to expand over time if the candidate shows a willingness to work hard, learn new skills and take on further responsibilities, allowing for a pathway to higher renumeration in line with expanded duties.

Inventory Planner

Madison is a leading distributor of high-quality bicycles, cycling accessories and fishing products. With a commitment to delivering exceptional products, we are dedicated to providing the best service to our customers. As we continue to grow, we are looking for a dynamic and detail-oriented Inventory Planner to join our team.

As an Inventory Planner at Madison, you will play a critical role in ensuring optimal inventory levels, forecasting demand, and maintaining strong supplier relationships. Your goal will be to ensure that we have the right products, in the right quantities, at the right time to meet customer demand and support our business objectives.

The BikeBiz jobs board helped fill more than 680 positions in 2024, and listings are still on the rise. Here’s our latest top five…

Assistant Manager

Are you passionate about cycling and ready to take the next step in your retail career? The Specialized Concept Store in Ruislip is looking for a driven and customer-focused Assistant Manager to help lead our team.

This is a fantastic opportunity to work with one of the world’s leading cycling brands in a dynamic and fast-growing retail environment. As Assistant Manager, you’ll play a key role in delivering exceptional customer experiences while supporting the day-to-day running of the store.

Key responsibilities of this role include supporting the Store Manager in all aspects of store operations, including sales/web sales, customer service, inventory management, and staff supervision. Leading by example on the shop floor, delivering excellent customer service and expert product advice. Assisting with staff training, development, and performance management. Helping plan and execute in-store merchandising and promotional activities. Monitoring store KPIs and help drive sales targets. Take ownership of specific operational areas (e.g. stock control, scheduling, events coordination). Step up to manage the store in the absence of the Store Manager.

Retail Assistant / Bike Mechanic

At Paul’s Cycles, we’ve been helping customers find the right bike since 1983. Based in Norfolk, we’re proud to offer a wide range of road, mountain, gravel, electric and hybrid bikes from leading brands like Trek, Cube, Giant and BMC both in-store and online. Our team is passionate about cycling, customer service, and making sure every rider, whether beginner or expert, gets the most from their ride.

We are looking for an enthusiastic and customer-focused Retail Assistant and bike mechanic to join our store team. You’ll be the first point of contact for customers, providing expert advice, guiding them through our bike and accessories range, and delivering a great in-store experience.

Key responsibilities for this role include providing a warm welcome and expert advice to all customers visiting the store. Assisting customers in selecting bikes, and accessories that meet their needs. Maintaining an up-to-date knowledge of product ranges, specs, and current offers. Processing sales transactions accurately using our EPOS system. Supporting with bike handovers, including safety checks and basic setup explanations. Ensuring the showroom is clean, well-stocked, and merchandised to a high standard. Assisting with stock handling, deliveries, and back-of-house organisation. Communicating effectively with the workshop, sales, and online teams. Responding to customer enquiries and escalate any issues when necessary.

Bike Mechanic

In late 2022 99 Bikes acquired Hargroves Cycles, a long running family owned UK Business. 99 Bikes UK is owned by the Pedal Group, a group based in Australia comprising over 70+ bicycle retail shops and a wholesale business based in Australia and NZ.

Our vision is to be “The World’s Most Approachable Bike Shops”. Our shop teams are filled with driven consultants on the sales floor and skilled mechanics in the workshop. We find the outcomes that our customers want and reward our people for doing this. Our main support office is based in Southampton.

We are looking to employ high-achieving mechanics who are motivated to provide one on one service to our customers and complete efficient, quality services and bike builds. You don’t need to know everything about bikes. A mechanical aptitude is a great foundation. We offer complete on the job training and support. Each team has regular meeting rhythms, plus individual 1on1 coaching and development. Tiered financial upfront payments and rewards based on achievement, efficiency, quality, upskilling knowledge and team work. Be a part of a team running a successful business and everything that comes with that. Varying shift times available and your Team Leader adapts the roster to meet the needs of each person and the customers. Some flexibility is available and there is plenty of weekend work if desired. This is a fantastic opportunity for those who have excelled in the past and are looking to build a career with an industry leader.

Sales Assistant

Whether it be for the weekday commute or weekend pursuits, our customers have very different preferences. What they all have in common is a genuine excitement when they’re presented with their cycling products & you are looked upon not just as a representative of The Electric Bike Shop, but a cycling know-it-all.

As a Sales Assistant, you are the face of our brand, and a key part of our business success.  We want you to share our passion for cycling and help every customer to have everything they need to ‘enjoy the ride’.  You will achieve this through amazing customer service. You’ll be very approachable and be able to demonstrate strong communication skills with the ability to commute with customers who have varying levels of cycling experience.

You will be assisting your team in serving customers in the store and over the phone, carrying out technical handovers, managing deliveries and carrying out sales administration. You’ll solution focused, flexible and able to work on your own initiative – a can-do attitude is an absolute must.

Cycle Mechanic

We are looking for an experienced cycle mechanic to join our busy team in Stokesley, North Yorkshire. Our workshop is responsible for the setting up of new bikes to fulfil eCommerce orders as well as the repair and maintenance of customer’s bikes. Up to date product knowledge is essential, including familiarity of eBike systems and electronic shifting systems.

The role will involve working with our team of technicians to set up and PDI new bikes, as well as diagnosing and repairing customers’ existing bikes. The successful candidate should have an industry relevant qualification such as a level 2 Cytech or City & Guilds.

Key responsibilities for this role include performing setup and PDI of new bikes. Diagnosing and repairing customers’ existing bikes. Effectively communicate inventory stock levels to ensure repairs can be conducted in a timely manner. Keep up to date with current product knowledge and report any training that may be required in order for the technicians to correctly perform their jobs.

The BikeBiz jobs board helped fill more than 680 positions in 2024, and listings are still on the rise. Here’s our latest top five…

Store Manager

As a Store Manager, you are responsible for every aspect of the day-to-day supervision of store including sales, staff, stock, and resource management. Reporting directly to the Area Manager (AM). A store manager’s role could include dealing with everything from staff wages to stock management and deciding where things should be displayed, to setting sales targets and motivating the team to meet them.

As a Store Manager at Balfe’s, you’ll be at the heart of the action—leading your store, your team, and your customers to success. Manage and develop a team of passionate individuals, setting the tone with your energy, drive, and example. Work closely with your Area Manager to drive KPIs, performance, and store growth. Take full responsibility for meeting sales targets and creating a store environment that’s focused, efficient, and engaging. Organise rotas, monitor staffing levels, and ensure your store is set up for success each week. Oversee order collections for bikes, accessories, and gear. Ensure smooth operations, up-to-date customer communication, and top-notch service. Motivate your team to go above and beyond for every customer—and earn those 5-star Google reviews. Lead one-to-one meetings, support development, and help each person succeed in their role. From opening and closing, to cashing up and monitoring CCTV, you’ll take pride in every part of your store’s operation. Maintain high health & safety standards and ensure procedures are followed correctly.

Sales Representative – UK North

We are a Swedish company with a strong mission, to protect lives and reduce the consequences of accidents for athletes and anyone inspired to be one. We are looking to strengthen our UK sales team with a Sales Representative. The position will be situated remotely within the UK.

Since going direct to the UK market in June 2020 the brand has gone from strength to strength and we are looking for an enthusiastic, highly motivated individual to join our team and help us to further expand POC’s market share and improve the brand presence in the UK in both the Cycle and Snow markets.

Key accountabilities of this role include coordinating annual sales objectives with UK Country Manager. Establishing and build business relationships with existing and new independent bike and snow dealers. Full ownership of day-to-day management of POC retailers in the Northern Region of the UK. Management of your own time between servicing existing accounts and prospecting new ones. Work with our retail partners on instore display and product training. Lead local marketing and event initiatives. Potential foreign travel will be required for new product launches and international trade shows.

Customer Support, Sales & Warranty Assistant

Join our dynamic team at The Electric Bike Shop a leading provider of premium electric bikes and accessories. We’re passionate about helping cyclists of all levels find the perfect bike to enhance their riding experience.

This is a head-office based role supporting our online customers, nationwide stores and trade partners. You’ll be the first point of contact for many customers, providing excellent service and product advice, while also supporting our sales efforts and managing aftersales processes including warranty support.

This role is ideal for someone who is well-organised, confident in communication, and committed to delivering excellent customer service, with a proactive approach to learning and supporting the wider team.

Mechanic & Trainee Manager

We are a well established, boutique workshop with big plans and we are looking for an experienced & dynamic mechanic that can help serve our clients’ needs.

We are a small but growing high-end workshop, focused on providing a premium service to select clients in South West London. We are attracting demanding recreational cyclists, sports riders, commuters and families who only want the best. There’s been a bike workshop here for over 100 years with Cycle Central building on the great work done by Elswood Cycleworks, WF Holdsworth…

It will be hands on! You will serving our clients while servicing their bikes quickly and efficiently. You will have worked to the highest standards on premium brands. You must fast, precise, adaptable, be and create an aura of care and enthusiasm. You will be an expert mechanic, engaging with clients for at least 2 years and have have a detailed understanding of hybrid, road and TT bikes. An enthusiastic expert that our clients can trust.

Internal Account Manager

This is an exciting opportunity to join the Internal Sales team in the role of Internal Account Manager. You  will contribute to increasing the Company’s positive market profile along with developing and maintaining  great business to business relationships with our customers.

Working closely with the External Account Manager(s) on your jointly agreed plan you will make a positive  contribution to the success of the sales territory and together represent the Company and its product  portfolio. You will liaise with your colleagues within the business to overcome challenges/obstacles and develop  effective and constructive solutions for the customer.

The successful candidate will thrive on interacting with our customers, understanding their needs and  developing the business relationship between us and our customers. They will have excellent people skills  with a strong drive to generate sales and work towards personal, team and company targets. A passion for  selling is important and you should also be self-motivated and confident. Your ambition needs to meet  ZyroFisher’s ambition which in turn can bring great rewards.

The BikeBiz jobs board helped fill more than 680 positions in 2024, and listings are still on the rise. Here’s our latest top five…

Experienced Bicycle Mechanic

Port Velo Works is a new and exciting bike service centre located in Portishead, designed to serve our thriving local cycling community. As a start-up, we’re filling an important gap—providing comprehensive, expert-led bicycle servicing and repairs. Our ambition is to quickly become the region’s premier bike hub, known for exceptional quality, expertise, and customer care.

We’re looking for an experienced and Cytech-qualified Bike Mechanic to join us in shaping the success of Port Velo Works. You’ll be at the heart of our service centre, independently managing all aspects of bike maintenance, repairs, and customer interactions, ensuring a seamless and outstanding customer journey from start to finish.

Key responsibilities for this role include performing comprehensive servicing, diagnostics, and repairs on a variety of bicycles (road, gravel, MTB). Independently manage the workshop and customer workflow. Provide exceptional customer service, including advising customers on repairs, upgrades, and maintenance. Mentor and train junior staff, ensuring high standards and continuous improvement. Maintain workshop organisation, stock management, and uphold high standards of cleanliness and safety.

Sales Person

Are you passionate about cycling and love helping people find the perfect ride? The Specialized Concept Store in Ruislip is looking for an enthusiastic and customer-focused Salesperson to join our dynamic team.

As a brand ambassador for one of the world’s most innovative cycling companies, you’ll deliver an outstanding customer experience, sharing your knowledge and love of bikes while helping riders of all levels find exactly what they need.

Within this role you will engage with customers to understand their cycling needs and recommend the best Specialized products. Deliver exceptional customer service from first contact to post-sale support. Build strong product knowledge across the Specialized range – from bikes to gear and accessories. Support the store team with merchandising, inventory, and events. Stay up to date on the latest cycling trends and product developments.

We are looking for the ideal candidate to have a passion for cycling (whether you’re a weekend rider or seasoned racer). Previous retail or customer service experience (bike industry experience is a big plus). Excellent communication skills and a team-first attitude. A proactive, positive, and solution-oriented mindset. Willingness to learn and grow within the Specialized brand.

Bike Mechanic

An exciting, rare opportunity has arisen for a skilled mechanic to join our amazing team, working in a dual capacity, not only on our high-quality Trek hire fleet but also working with our specialist workshop team, on customer bikes. This work will range from simple repairs to highly specialised work. You will gain extensive experience and knowledge working with both, our fleet and our highly renowned team.

The successful candidate will be a fun, engaging individual who is organised, experienced and great with people. The candidate must be qualified to a minimum Cytech Level 2, with previous experience role within a workshop environment. An eye for detail, an ability to analyse, report on and react to any issues, as well as an ability to bring structure and efficiency to the team are all desirable qualities in the ideal candidate.

BikePark Wales is a busy and unique environment, with a focus on providing an exceptional customer experience for beginners through to seasoned mountain bikers, so an excellent level of knowledge in the field is required from all applicants. Both the hire department and workshop are fast-paced environments, it is crucial to always maintain leading levels of service and experience.

For a driven and passionate candidate, this role offers a genuine opportunity to help grow our unique workshop department; rewarded by an exciting adventure and gaining invaluable experience within the UK’s number one Bike Park.

Customer Experience Manager

At Tredz, we’re big bike believers. Big time. We are driven by what matters when it comes to our customers and colleagues, sharing our passion in cycling and hands-on expertise to deliver an outstanding customer experience.

As Customer Experience Manager, you’ll own the full end-to-end customer journey. You will ensure every customer touchpoint, whether digital, physical, or human, reflects what we do best at Tredz which is deliver effortless customer service.

This is a key strategic role that connects customer insight, contact centre leadership, and CRM strategy to drive satisfaction, loyalty, and long-term value. You’ll play a vital role in shaping how customers experience Tredz not just when they buy a bike, but every time they interact with us before, during, and after the ride.

You’ll lead a passionate, high-performing contact centre team and own the CRM roadmap, using customer data and feedback to continuously improve the customer experience. You will work in collaboration with digital, operations, brand, and retail teams to make sure the full customer journey lives up to our values and supports our vison and purpose.

Team Leader

As a Team Leader, you’ll be the linchpin of our business’s success, setting the standard by leading by example in every aspect from punctuality and sales performance to unwavering adherence to our systems. You’ll take full ownership of directorships, the sales process, and customer service, always approaching challenges with a positive, solutions-focused attitude.

A core part of this role involves total information sharing, acting as a coach, facilitator, and influencer to ensure your team is fully engaged and aligned with our vision and purpose. You’ll master clear and consistent communication, sharing information in a way that resonates and ensures collective buy-in.

You’ll cultivate an environment of discipline and high expectations, holding your team to ambitious standards and ensuring our “one best way” systems are meticulously followed. This requires exceptional organizational skills and a knack for consistently getting things done.

With strong business acumen, you’ll make strategic decisions rooted in a deep understanding of our costs and income, always prioritizing actions that increase sales, reduce expenses, and create tangible value for the business.

Finally, you’ll be deeply committed to the personal and professional development of your team members. This means investing significant time in detailed training and coaching, ensuring every individual builds new skills and is set up for success, right from their very first day through our comprehensive onboarding process. You’ll take responsibility for their growth, guiding them to excel or making the tough calls when necessary, always putting their development first.

The BikeBiz jobs board helped fill more than 680 positions in 2024, and listings are still on the rise. Here’s our latest top five…

Bike Mechanics & Multisport Technicians

Are you a passionate mechanic with a knack for breathing new life into sports products? Do you thrive on solving problems and delivering exceptional customer service? If so, Decathlon has an exciting opportunity for you!

Due to two years of double-digit growth and the expansion of our workshop offerings beyond just bike repairs, alongside our commitment to growing our Circular Economy services, we are thrilled to announce multiple vacancies across the UK for talented and experienced Bike Mechanics and Multisport Repair Technicians to support our expanding Workshop and Circular Economy offer.

As a Bike Mechanic or Multisport Technician at Decathlon, you’ll be a vital part of why our customers keep coming back. Your expertise will ensure that every product, (bikes will make up around 85% of your work), is serviced and repaired to the highest standard, performing like new for longer.

No two days are the same in our busy workshops. You’ll engage directly with customers, diagnosing faults, providing accurate quotes, and executing repairs with skill and efficiency across a diverse range of sports equipment. You’ll also be a vital link in our collective mission to reduce our negative impact on the planet, contributing to our Circular Economy initiatives by extending the life of countless items, including our growing “BuyBack” offer and repairing defective store products for resale via our “Second Life” Channel.

Accounts Coordinator

An exciting opportunity has arisen to work for a dynamic company in the Bicycle Industry, based in the centre of Leeds. Restrap is a leading manufacturer of bicycle luggage, everything is made in house by our skilled and dedicated team. The financial side of the business is of paramount importance and we are looking for an Accounts Coordinator to join the team. This role includes working closely with other departments, including procurement and production. You will be playing a vital role in the smooth running of Restrap, including reconciliation, invoicing and ensuring accuracy across all systems.

We are seeking a highly organised and detail-oriented Accounts Coordinator to manage day-to-day financial processes and maintain accurate records across our systems. This role is central to maintaining healthy cash flow, ensuring timely supplier payments, accurate customer invoicing and up-to-date financial reporting. The Accounts Coordinator will also support stock control functions and liaise with key internal teams to ensure smooth operational workflows.

Internal Sales Account Manager

We are seeking a motivated and proactive Internal Sales Account Manager to join our team. This role focuses on building relationships with dealers, growing sales and promoting our brands. Our ideal candidate is commercially minded with strong communication skills. A passion for cycling is a bonus!

We are Pon Bike Performance UK, home of Santa Cruz, Cervelo, Juliana, and Reserve, four of the most exciting brands in the bicycle industry who tend to do things differently. We have over 25 years of cycling experience and our ultimate goal is to consistently build the best road and mountain bikes in the world.

Duties for this role include covering all brands, you will proactively sell through outbound calls and emails, working closely with the Outside Sales Representatives and contributing with targeted actions. You’ll be decisive and commercially minded – you know how to balance the interests of the customer and the needs of the business. Exclusively manage selected accounts. Keeping your eye on the market – for example, through opening new accounts or exploring new dealer opportunities. Help with Demo days and dealer events (including HQ supported events).

Head Mechanic

Richmond Cycles is on the lookout for an experienced Head Mechanic to lead our workshop. This is a full-time role at a well-established independent premium road and gravel retailer, located in the heart of Richmond. You’ll be our lead technician, taking ownership of all major services, repairs, diagnostics, and custom builds. From high-performance road machines to adventure-ready gravel bikes, you’ll work with some of the best brands and tech in the industry.

The role will include carrying out high-level servicing, repairs, and custom builds to a high standard in a timely manner.  Working with the workshop manager to manage total workflow and improve workshop efficiency. Communicating clearly and confidently with customers when required. Upholding high standards of workmanship and attention to detail.

Richmond Cycles is a small, independent retailer with a big reputation. We specialise in premium road and gravel bikes, but we’re proud to serve everyone from local commuters to dedicated racers. Our team is made up of passionate cyclists who support each other and take pride in what we do.

Store Manager

At Trek we build only products we love, provide incredible hospitality for our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sounds sweet. Then come join us!

As Store Manager, a lot of responsibility will rest on your shoulders. You’ll lead the charge in every aspect of your store’s day-to-day operations and plans for future success, and you’ll be the one person ultimately accountable for setting the standard for amazing customer experiences, top-notch employee performance, and budget-beating sales.

This is a job for someone who loves people, cares about making the world a better place, and knows how to run a show. It requires strong leadership skills and the ability to build up the people around you. You’ll be a mentor, a leader, and an inspiration—and you’ll do it all while having a whole lot of fun. Your goal is to run not only a successful shop, but a shop that’s awesome for your community, your customers, and your employees. You will have the opportunity to change people’s lives.

The BikeBiz jobs board helped fill more than 680 positions in 2024, and listings are still on the rise. Here’s our latest top five…

Graphic Designer

Extra UK is one of the country’s leading distributors of cycling parts and accessories with an enviable portfolio of market leading brands including Topeak, fizik, MET, Pirelli and crankbrothers.

A talented and creative Graphic Designer is required to join our marketing team. In this role, you will be responsible for producing both print and digital material covering everything from email design to advertising campaigns to large format exhibition displays. You’ll work closely with the marketing and brand teams to create engaging assets, whilst maintaining brand identities.

Key requirements for this role will need applicants to have proven experience as a graphic designer, with a strong portfolio that showcases your design work, ideally in the cycling, outdoor, or sports industries. Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and other relevant design tools. Proven ability transforming simple briefs into visually compelling and effective design material. Strong understanding of design principles, typography, layout, and colour theory. Excellent communication skills, with the ability to collaborate with cross-functional teams and stakeholders. High attention to detail, with a focus on producing high-quality work. Ability to prioritise tasks and manage deadlines in a fast-paced environment. Experience designing for both print and digital mediums.

Duty and Events Manager

An exciting opportunity for an energetic, responsible, and highly organised individual to join the BikePark Wales team in a dual role as Duty and Events Manager.  As Duty Manager at BikePark Wales, you will be responsible for the day-to-day operational management of the park, ensuring all visitors have a safe, enjoyable, and memorable experience.  You will be the on-site leader during the day, overseeing all aspects of park operations from customer experience to team management and organising incident response.

As Events Manager, you’ll manage the whole events process from, developing a creative and exciting event programme, right through to running the event and carrying out the post-event evaluation.  You’ll work closely with all teams, and form an events committee, encouraging cross departmental engagement.  This dual role is ideal for an enthusiastic, creative, proactive individual with strong leadership skills, a passion for the outdoors, and a commitment to excellence in customer service and safety.

BikePark Wales is the UK’s number one mountain bike facility located at Merthyr Tydfil on the edge of the Brecon Beacons national park just 25 minutes north of central Cardiff.  The park is now an internationally recognised destination and a mecca for mountain bikers, descending on Mynydd Gethin, a 491-metre summit.

Sales Assistants

At Balfe’s Bikes, we don’t just sell bikes—we help people embrace cycling as a lifestyle. As a Sales Assistant, you’ll play a vital role in delivering exceptional service to our customers, guiding them through product choices, assisting with repairs, and ensuring our store remains a welcoming, organised space. If you’re passionate about bikes and love helping others, this is the role for you!

As a Sales Assistant at Balfe’s Bikes, you’ll be the face of the store—welcoming customers, offering expert advice, and helping them find the right products or services. You’ll support the workshop by booking repairs, assist with basic mechanical tasks like puncture repairs, and keep the store well-stocked and organised.

You’ll also handle phone and in-store enquiries, process transactions, and promote current offers. With the help of our training and product tools, you’ll grow your knowledge and use it to deliver a consistently excellent customer experience. Whether it’s a first bike or a high-end upgrade, you’ll help make every customer’s cycling journey a great one.

Full-Time Bicycle Mechanic

Cadence is an independent, well-established bike shop situated on the outskirts of Bath. We focus on offering high-quality products, professional servicing, and expert advice to a loyal and growing customer base. The shop is modern and well-organised with dedicated workshop space, premium tools, and clean, efficient workstations.

We specialise in, often custom built, high-end road, gravel, mountain and e-bikes, working with some top brands including Colnago, Cannondale, Wilier, Orbea, Enigma, Santa Cruz and Mondraker but work on anything and everything day to day.

We’re now looking to add a full-time experienced Bicycle Mechanic to our skilled and supportive team. This is a great opportunity for someone who takes pride in their work and wants to be part of a professional workshop environment focused on quality and customer service.

Experienced Cycle Mechanic

We are Mike Vaughan Cycles, stockists of Trek and Specialized bicycles, a small family business which has been trading in Kenilworth for over 64 years.

Ideal candidate would have a passion for cycling, computer literate, general cycle maintenance skills, ie level 1 or 2 Cytech qualification or equivalent, and be happy to repair, service and PDI and build bike, assist customers understanding of the benefits of cycle maintenance and servicing and able to work as part of a team. Further training to advance skills available for the right candidate.

Position is full time, 40 hours per week, including Saturday, We are closed on Sunday and Monday. Good rates of pay, company pension scheme available for eligible candidates and staff discounts on completion of probationary period. 28 days holiday, including bank holidays + time off at Christmas, dependent on when we are closed, how Christmas falls

The BikeBiz jobs board helped fill more than 680 positions in 2024, and listings are still on the rise. Here’s our latest top five…

Store Manager

We’re looking for a passionate, driven Store Manager to lead our Alpkit store in the heart of the Lake District. This is more than just a retail role – it’s a chance to make an impact in your local outdoor community, champion sustainable retail, and work with a team that’s as enthusiastic about the outdoors as you are.

Alpkit is a certified B Corp and award-winning UK outdoor brand. We design gear for hikers, bikers, makers, climbers, swimmers, campers and wild wanderers. Our mission? To help people go nice places and do good things, responsibly, adventurously, and welcoming to all adventurers.

You’ll be the beating heart of our Keswick store, leading a small but mighty team, growing the store’s community presence, and delivering an exceptional customer experience. You’ll bring energy, personality and a love of the outdoors to everything you do.

Marketing Director

Muc-Off was established in 1994, and since then we have experienced strong global growth in the bicycle and motorcycle markets. Today, we are global leaders in our field and have a disruptive and distinctive approach to life.  Partnered with some of the world’s best teams and athletes across a range of cycling/powersports disciplines, Muc-Off has become the reference point in the care and maintenance category with exciting and ambitious plans for the future.

This is an awesome time to be part of this truly innovative British brand as we embark upon new territories and sectors, whilst growing our brand presence and engagement for our core portfolio. This is a truly results-driven culture where everyone can make a difference and contribute to the future chapter of the ‘OG’ in bike care.

With continued growth opportunities yet to be realised, there is now a need for an experienced Marketing Director to join the Muc-Off team.  Reporting to the Chief Marketing Officer,  the Marketing director is responsible for building and the global marketing plan against key strategic priorities and owning its delivery, analysis and continual improvement whilst leading a team across both bicycle and powersports disciplines accompanied by a class leading suite of teams and athletes.

Merchandiser

Sigma Sports is a premier omnichannel destination retailer specialising in premium road and gravel cycling equipment. Renowned for curating high-quality products and delivering exceptional service, Sigma Sports operates the UK’s leading eCommerce platform, as well as three flagship stores located in Hampton Wick, Oakham and Letchworth, catering to passionate cyclists seeking top-tier performance and style.

Reporting directly into the Merchandising Manager, we are seeking a detail-oriented and analytical Merchandiser to assist with the planning, execution, and analysis of inventory, assortment, and financial strategies across our sales channels. The ideal candidate will have strong skills in forecasting, data interpretation, and cross-functional coordination to support the business in maximising sales, improving inventory health, and delivering on the financial KPI’s set within the Purchasing Department.

Social Media and Events Co-ordinator

We are Giant Bicycles — the world’s leading brand in high-performance bikes and gear. But we’re more than just a cycling company. We are on a mission to inspire more people to ride and explore. From cutting-edge innovation and every day performance, to community and cycling culture – everything we do is designed to empower riders to reach their full potential wherever the road, trail or path  takes them.

We are looking for a creative and highly organised Social Media and Events Co-ordinator to help bring our  brands to life online and in person. Based at our UK Head Office in Leicestershire, you will manage content  across multiple social media platforms and help to plan memorable events — from supporting in-store  activations, to demo events and retailer conferences.

This role is ideal for someone who is passionate about cycling, loves storytelling, and thrives in a fast-paced  and dynamic environment. You will be a key voice for our brand, and a connector with our incredible cycling  communities.

Senior Bicycle Mechanic

We are looking for someone to take over the running of our busy workshop in Twickenham. Our current senior mechanic is relocating to another part of the UK, creating an opportunity for someone to come in and turn this workshop into their very own well-oiled machine. The workshop operates with a senior mechanic and a store team who build bikes and undertake smaller jobs.

Ideally you will be able to say yes to the following: 2 years’ experience working on bikes priced from £500 to £5000+. A commercial outlook. A friendly personality. Prove you can deliver excellent customer service. Good time management and work to a schedule. Enjoy working in a team! Have Cytech level 2 or equivalent (or have the relevant industry experience)

Our Twickenham store sells and services some incredible bikes, so the work is varied and the customers friendly and affluent. This role will suit working mechanics, good bike builders and home mechanics with high level transferable skills, looking to change career.

We need people who want to work in a relaxed customer focused environment, whether you are already a workshop manager and fancy a change, or looking for your first senior mechanic/workshop manager role. We think people work better when they look forward to going to work and we want everyone in our team happy and motivated so they positively engage with and impress our customers each day.

The BikeBiz jobs board helped fill more than 680 positions in 2024, and listings are still on the rise. Here’s our latest top five…

Bikes Sales Assistant

At Alpine Bikes we’re more than just a specialist bike retailer. We’re a community of riders, of climbers, down hillers, bike packers and adventurers. We know that one day’s riding can make your week and that any journey on two wheels is never wasted.

Our history and heritage is woven into the fabric of Scottish cycling but if you want to be part of our future then your ride starts here. We have both full time and part time roles for bikes sales assistants in our Aviemore Outdoor Experience store.

Our colleagues are our greatest asset and we are looking for who shares our commitment to fantastic service and customer experience, loves spending time on the bike, and would be excited to join the team in our Aviemore store. The successful candidate will be expected to flexible including working weekends as required.

Customer and Sales Support

At Silverfish, we don’t just distribute bikes and gear – we live for the ride. Since 1999, we’ve partnered with the finest brands in the industry like Fox, Race Face, Yeti Cycles, 100%, and more to deliver world-class gear and exceptional service to the UK’s top bike retailers.

As we continue to grow across the UK and Europe, we’re looking for a motivated and passionate industry specialist to join our customer and sales support team.  Based at the Silverfish Service Centre, you’ll be the behind-the-scenes engine that keeps our FOX sales and service running smoothly.

You’ll be a key connection point between Silverfish HQ, our sales team out in the field, and our network of incredible bike dealers. This isn’t just an admin role, you’ll be hands-on, proactive, and right in the thick of the action. From managing accounts and processing orders to backing up our field team and keeping customers stoked, you’ll help ensure the ride runs smooth from start to finish.

With a solid understanding of bikes and a passion for the brands we represent, you’ll play a pivotal role in delivering top-tier service, building trust, and driving our growth across the UK and beyond.

Category Manager 

A category manager is accountable for the financial performance of each category. Key areas of category management include range selection (width), product pricing, promotion management, sell through management and supplier management. The goal of a Category Manager is to increase sales and profitability of the business to drive sustainable growth.

Key responsibilities for this role include analysing data and insights to determine consumer trends. Plan and implement long-term development strategies for product categories. Assume responsibility of budget development and revenue for the category. Manage and track performance to budget. Foster relationships with vendors to achieve better pricing and quality of services. Align on Product demand forecasts to ensure the sustainability of inventory. Provide Forecasts to vendors – ensuring they order to forecasts. Manage Aged/Dead/Red Stock, quit cycling from business. Developing exit strategies for unsuccessful products. To place appropriate orders to ensure product availability that meets consumer demands. Manage cost price discrepancies – via the cost discrepancy report. Maintain a clean range file with appropriate supercessions. Product data creation & maintenance. Review & take action to improve product availability. Collaborate with the E-commerce team. Research competitors and suggest appropriate pricing and promotional activities. Work with customers and store teams and find new ways of expanding product categories. Perform other duties within skill set and capabilities as directed by Leaders.

Customer Service Representative

Set-up back in 1981 by brothers Tim and Chris Noy, who both had a background in teaching, We evolved our passion for windsurfing into a small business at Leisure Lakes, a family friendly waterpark between Preston & Southport. When the wind was down, people brought their bikes to go cycling instead of surfing. Responding to this demand the Brothers started selling bikes themselves!

From humble beginnings, we built our first store at Leisure Lakes from the ground-up by hand!!  We have regularly expanded and now have 17 locations across the UK and a huge online bike store! But the story doesn’t end there. We have plans to expand to more locations around the UK. If you share our passion for bikes we would be pleased to have you join our team.

We would like to hear from riders who are looking to either further their career within the cycle industry or, are you looking to start a new journey?

Bike Technician South

As a Bike for Good work colleague, you will be part of our vision for a healthy and inclusive environment where everyone in the community benefits from more people cycling. Reporting to the Workshop Coordinator, you will have technical and retail responsibility within the Bike Shop ensuring that your role supports the rest of the team with the day to day completion of the work.

The primary responsibility is to perform workshop and retail activities including repairs and servicing, building and refurbishing and customer service in order to deliver Bike for Good’s role of providing new and second-hand parts, bikes and accessories and services.

Developing and delivering quality standards and professionalism is a key priority and ensuring that Bike for Good’s commitment to delivering prompt and professional customer service is achieved at all time. The successful candidate must have a minimum of two year’s professional experience in servicing bicycles and sufficient knowledge and ability to work on any type of bicycle.