The top 5 jobs in the bike trade this week – 25th July

The BikeBiz jobs board helped fill more than 680 positions in 2024, and listings are still on the rise. Here’s our latest top five…

Experienced Bicycle Mechanic

Port Velo Works is a new and exciting bike service centre located in Portishead, designed to serve our thriving local cycling community. As a start-up, we’re filling an important gap—providing comprehensive, expert-led bicycle servicing and repairs. Our ambition is to quickly become the region’s premier bike hub, known for exceptional quality, expertise, and customer care.

We’re looking for an experienced and Cytech-qualified Bike Mechanic to join us in shaping the success of Port Velo Works. You’ll be at the heart of our service centre, independently managing all aspects of bike maintenance, repairs, and customer interactions, ensuring a seamless and outstanding customer journey from start to finish.

Key Responsibilities for this role include performing comprehensive servicing, diagnostics, and repairs on a variety of bicycles (road, gravel, MTB). Independently manage the workshop and customer workflow. Provide exceptional customer service, including advising customers on repairs, upgrades, and maintenance. Mentor and train junior staff, ensuring high standards and continuous improvement. Maintain workshop organisation, stock management, and uphold high standards of cleanliness and safety.

Brand Ambassador Community Manager 

Muc-Off was established in 1994, and since then we have experienced strong global growth in the bicycle and motorcycle markets. Today, we are global leaders in our field and have a disruptive and distinctive approach to life.  Partnered with some of the world’s best teams and athletes across a range of cycling disciplines, Muc-Off has become the reference point in the care and maintenance category with exciting and ambitious plans for the future.

As Muc-Off continues to grow at a fast pace, we need a rockstar behind Muc-Off’s Brand Ambassador program.  The Brand Ambassador Community Manager role reports into the Communications Director at our Head Office in Poole, Dorset, where you will have the opportunity to wield the influence of key bicycle and powersports personalities from across the globe to massively boost our brands awareness and engagement.

We are looking for a highly motivated individual with a love cycling and/or powersports to lead a world-class ambassador marketing programme in a way does not just reach but blows past our ambitious targets. Dive into our dynamic team and play a pivotal role in shaping our thrilling brand story.  Muc-Off is a team sport and welcomes players, not spectators so if you like rolling your sleeves up, come on down.  Bring ideas but also examples of how you have made a real impact through your creative approaches to building relationships and creating content that delivers strong ROI.

Sales Assistant

Whether it be for the weekday commute or weekend pursuits, our customers have very different preferences. What they all have in common is a genuine excitement when they’re presented with their cycling products & you are looked upon not just as a representative of The Electric Bike Shop, but a cycling know-it-all.

As a Sales Assistant, you are the face of our brand, and a key part of our business success.  We want you to share our passion for cycling and help every customer to have everything they need to ‘enjoy the ride’.  You will achieve this through amazing customer service. You’ll be very approachable and be able to demonstrate strong communication skills with the ability to commute with customers who have varying levels of cycling experience.

You will be assisting your team in serving customers in the store and over the phone, carrying out technical handovers, managing deliveries and carrying out sales administration. You’ll solution focused, flexible and able to work on your own initiative – a can-do attitude is an absolute must.

Customer Service Advisor – Dealer Support

You will contribute to the growth of the RideWrap brand by supporting our Tech Rep team and RideWrap Dealer network globally, and provide customer service support for our shop in Cobham. You will also take ownership of all dealer support, kit list maintenance, general administrative responsibilities for the Tech Rep team, and other duties as assigned. As an expert on all things RideWrap, you’ll build strong relationships with our shops, brands, and RideWrap teams.

RideWrap is a rider-owned and operated business. Since the beginning, our objective has been simple: help riders get the most out of their time riding bikes. RideWrap’s proprietary systems are born from combining a background in precision engineering with a love for riding bikes. We produce industry-leading frame protection components for all bikes and riders.

To be ideal for this role, we are looking for someone who is stoked about biking and getting involved in the bike industry. Love building relationships, and supporting our dealer network. Able to communicate effectively and analyze dealers/customers needs. Are self-directed and take pride in your work. High attention to details and highly organised administratively. Prior experience in account management/customer services.

Suspension and OEM Lab Technician

FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers (“OEMs”), while others are distributed to consumers through a global dealer and distribution network. Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq.

Not only do we provide competitive wages, you will also have access to great benefits and employee discounts. But more importantly, it’s a fun environment where we truly enjoy working as a team and bringing great products to our customers! If this sounds like something you would love to do, and a place you want to be a part of, get in touch with us by submitting your application. We look forward to hearing from you!

The Suspension and OEM Lab Technician is responsible for servicing FOX bicycle suspension products and supporting OEM customer sample requests. This role combines technical hands-on repair work with customer-oriented service delivery. The incumbent ensures product servicing and rework is completed within 48 hours of receipt, maintains high-quality standards, and communicates effectively with internal teams and customers.