Experienced Bicycle Mechanic

Job Description:

Experienced Bicycle Mechanic – Port Velo Works, Portishead

Salary: £25,000–£27,000 per annum + Performance Bonus
Hours: Full-Time (Weekdays with potential for Saturday shifts)
Contract: Permanent
Start Date: ASAP (flexible for the right candidate)

About Us:

Port Velo Works is a new and exciting bike service centre located in Portishead, designed to serve our thriving local cycling community. As a start-up, we’re filling an important gap—providing comprehensive, expert-led bicycle servicing and repairs. Our ambition is to quickly become the region’s premier bike hub, known for exceptional quality, expertise, and customer care.

Role Overview:

We’re looking for an experienced and Cytech-qualified Bike Mechanic to join us in shaping the success of Port Velo Works. You’ll be at the heart of our service centre, independently managing all aspects of bike maintenance, repairs, and customer interactions, ensuring a seamless and outstanding customer journey from start to finish.

Key Responsibilities:

• Perform comprehensive servicing, diagnostics, and repairs on a variety of bicycles (road, gravel, MTB).
• Independently manage the workshop and customer workflow.
• Provide exceptional customer service, including advising customers on repairs, upgrades, and maintenance.
• Mentor and train junior staff, ensuring high standards and continuous improvement.
• Maintain workshop organisation, stock management, and uphold high standards of cleanliness and safety.

Essential Requirements:

• Cytech Qualified (minimum Level 2).
• Proven experience working independently in a bicycle servicing environment.
• Excellent communication and interpersonal skills.
• Strong organisational abilities, self-motivated, and customer-focused.

Benefits:

• Competitive salary plus performance-based bonus.
• Pension contributions.
• Parts and accessories at trade prices.
• 21 days holiday plus bank holidays.
• Significant opportunities for career progression into managerial roles.
• Be part of a start-up environment where your contribution directly shapes the success of the business.

Why Join Port Velo Works:

We offer more than just a job; this is your chance to grow professionally in an environment where your skills and passion directly impact our shared success. As Portishead’s dedicated cycling hub, you’ll become a respected member of the community, fostering lasting relationships and driving excellence in everything we do.

Application Process: To apply, please send your CV and a brief covering letter outlining why you’re the ideal candidate for this role to Contact@portveloworks.co.uk

Port Velo Works is committed to equality and diversity in employment.